Your privacy is important to us. It is Global Konexxon LLC's policy to respect your privacy regarding any information we may collect from you across our website https://www.ticketsaway.comhttp, App and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
This policy is effective as of 1 February 2018.
What Information Do We Collect?
Personally Identifiable information
In order for us to process services or for you to purchase our services, whenever you register as a member, ask any question (whenever you call us), initiate transactions or complete a traveler profile, we may collect personal information that identifies you as individual or for someone else; Such information may be collected through our website, app, telephone, fax or any other form. This information that identifies you as a person or another person includes your/ their name, telephone number, email and postal address, billing information such as credit card or debit card information, social media accounts, and any other information given at the time of booking through us such as meal preferences, seat preferences, destination and point of departure.
Whenever you make travel arrangement for another person through us or through our service provider in connection with our services you are availing, we require you to obtain consent of the same individual to use their personal information and travel preferences; and that any access or changes shall be made through your account.
Personally Identifiable Passenger’s Information
Whenever you purchase tickets from ticketaway.com we collect passenger’s personal detail and travel preferences. We advise you to obtain consent from other passenger(s)/ individual to give their information prior to providing Ticketaway to giving their personal detail and travel preferences. Any changes or access to their information shall be made through your account.
Non-Personal Information We Collect Automatically
Whenever you visit our website, we may collect some basic non identifiable information such as tracking your activities though your IP address, Web browsers, computer settings or most recently viewed URL. We may collect such information to provide better service and user experience. We use such information detect problems, customize and administer our site.
Information Collected from Other Sources
We may collect personal information from other independent third-party service provider or from our business partners. Such information we collect may include address to update our record and facilitate proper delivery of travel information. We collect personal information through general services such as when you make a booking, register for any promotion, call customer service; Other sources includes public data base, social media platforms and marketing partners.
How We Use Your information
Ticketsaway may use your personal information:
To complete travel purchases and provide you products and services; to complete process payment (We use billing information such as cardholder’s name on the credit/debit card used in purchasing our product, card number and expiration date).
To communicate with you regarding your purchases, respond to your queries, provide information related to your confirmation, updates and future correspondence (such as newsletters)
To notify you with any changes to our terms and policies, special offers or customized/ curate our product or service as per your need, to allow you to join our special offers and surveys.
To suggest products and offer personalized services to suit your requirements; to communicate with you in general and providing notifications and offers that may interest you. To allow you to join any recognition program and promotion, only when you chose to join. Some of these programs may have additional terms and conditions about how we use your personal information.
To allow us to administer our business activities efficiently thereby enhancing and improving our services, monitor fraudulent activities, audits and analyze data, determine our effectiveness in promotional campaigns and operations.
To allow us to obtain available resources to resolve disputes, pursue remedies or limit the damages that we may sustain, collect fees and troubleshoot problems, prevent illegal and prohibited activities as per the law.
To enforce our terms and conditions, rights, privacy, assets, operations, property and that of our affiliate(s), you or other individual.
How We Disclose or Share Personal Information?
Ticketsaway may share your personal information to the following entities:
To a third-party suppliers and service provider such as airlines, hotels, car rental companies, cruise so as to complete your travel reservations and provide you the product and services.
To a third-party vendor or business partners who complete processing and services on our behalf such as customer service, payment processing, marketing, auditing, email delivery, order fulfilment. Personal Information shared with third-party entities are solely for the purpose of completing the intended transaction and services but are not permitted to share or use the information for any other purposes.
To other travel related companies and business partners we collaborate to provide services and products. We don’t have control over the privacy practices of these third parties. We advise you to go through their practices before providing them your personal information.
In the event of any consolidation, restructuring, asset sale, dissolution, merger and corporate transaction. Personal information we have may be transferred to the acquiring entity on such events.
In response to legal processes, court orders, request from government and public authorities or as required by law. To exercise our legal right and enforce our terms and conditions. To comply with legal processes, defend against legal crimes and activities.
To share advertisers, investors and other third parties non personal information related to advertising, traffics on our sites and trends. Such information is required to help us modify, develop and imporove our services.
Your Choices, Access and Rights
You may opt-out from receiving our email or push notification. To opt out from receiving marketing related email please follow our instructions contained in our email. Modify your device settings to opt-out of receiving push notification from us.
Your personal information may be updated, altered or removed by contacting us. We may require to verify your identity before your request is fulfilled. We will retain your information as long as it is required to fulfill the purpose outlined in our policy. We may retain certain residual information in our database for record keeping purpose.
Use of Services by Minors
Ticketsaway doesn’t sell or provide travel services for purchases by individual below the age of 18.
If any of our website link is directed to another website(s), please be aware that we don’t have control over the privacy practices of such website. We encourage you to review the privacy statement of such website(s) and evaluate their policy procedures before disclosing any personal information.
Mail us at:
Global Konexxon LLC DBA tickets away
400 renaissance center suits 2600
Detroit MI 48243